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Coffee Please.

Privacy Policy

At The Burlington Bean, we value your privacy. This policy explains how we collect, use, and protect your information across our cafe, guest house, and online shop.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact Details: Name, email address, and phone number (e.g., when joining our rewards program or booking the guest house).

  • Payment Information: For merchandise purchases (processed securely via Stripe/Square.

  • Transaction History: Details of the products you’ve bought or stays you’ve booked.

  • User-Generated Content: Reviews, comments, or photos of our products that you share with us or tag us in on social media.

How We Use Your Information

We use the data we collect to:

  • Fulfill Orders: Ship your merchandise and provide order updates.

  • Manage Bookings: Process your stay in our guest house and communicate check-in details.

  • Rewards Program: Track your points and send you exclusive cafe offers (if you’ve opted in).

  • Marketing & Reviews: Display customer reviews and product photos on our website to help other customers.

  • Improve Our Site: Analyze how visitors interact with our menus and shop.

Third-Party Sharing

We do not sell your data. However, we share information with trusted partners to run our business:

  • Airbnb: If you book through our Airbnb link, your data is subject to Airbnb’s privacy policy.

  • Payment Processors: To securely handle credit card transactions.

  • Shipping Carriers: To deliver your cafe merchandise.

  • Marketing Platforms: To send out our rewards program emails or SMS alerts.

By submitting a review or tagging us in a photo of our cafe/products, you grant us permission to feature this content on our website and social media. We will never post your full last name or sensitive personal details without your explicit consent.

Customer Reviews & Photos

Cookies and Tracking

Our website uses "cookies" to enhance your experience (like keeping items in your shopping cart). You can choose to disable cookies through your browser settings, though some site features may stop functioning.

Your Rights & Choices

  • Opt-Out: You can unsubscribe from our rewards program or marketing emails at any time by clicking "unsubscribe" or contacting us directly.

  • Data Access: You may request a copy of the personal data we hold about you or ask us to delete it.

Contact Us

  • If you have any questions about this policy or your data, please reach out to us:

  • Email: team@theburlingtonbean.com

  • Address: 224 S Main St. Burlington, IL 60109

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